Withdrawal instructions

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period expires fourteen days after the day the contract is concluded.

To exercise your right of withdrawal, you must inform us, SKILLEVADE UG, Mareisring 28, 83620 Feldkirchen-Westerham, Germany, email: support@skillevade.com, of your decision to withdraw from this contract by an unequivocal statement (for example, a letter sent by post or email). You may use the model withdrawal form below, but this is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (except additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days after the day on which we are informed of your decision to withdraw. We will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; you will not incur any fees as a result of the reimbursement.

If you validly withdraw from a new website order within the statutory withdrawal period, we reimburse the payments received in full. We do not deduct a proportionate charge for use before withdrawal.

Immediate access

Activating or using your access does not automatically end your statutory right of withdrawal.

Model withdrawal form

If you wish to withdraw from the contract, you may complete and return this form.

To SKILLEVADE UG, Mareisring 28, 83620 Feldkirchen-Westerham, Germany, support@skillevade.com:

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*):

Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:

(*) Delete as appropriate.